After we hung up, I went in to use the bathroom and saw this nasty water stain above my shower head. I took this photo, went on the Steiner website, posted it and requested maintenance.
I knew it was going to be a tricky thing. Our bathrooms have drop ceilings for easy access to pipes. The back half of our bathroom ceilings contain heat & cooling pipes for our own apartments--but the front half, where my shower head is, contain bathroom plumbing for the apartment above you.
The next day, Steiner contacted me and said James was on his way. I like James, he's a trim black man, 60 years old, loves to talk but is very courteous and very professional. He came with a replacement ceiling tile and all kinds of pipe repair tape, clamps, etc. and told me the leak looked like a small one, and I was lucky. If it had been a more serious one, I'd have to wait for ED. ED is Steiner's "master plumber", a larger than life character in high demand.
After James completed his repairs and installed a new ceiling tile, I thanked him and walked him to the elevator. He said "If you see the SLIGHTEST indication of another leak in the next month or so, let us know right away. But you should be good for a couple more years at least." I said okay, went back to my apartment (had to use the bathroom) and saw this:
I ran back into the hallway shouting "WAIT!" just as the elevator doors shut. I called Steiner and said the leak on the right side was repaired but now there was a leak on the left. They said they'd get someone back out here as soon as possible.
The next morning Steiner contacted me and said that James said there might have been some residue in the pipe, and asked if it was worse. I said yes, it was worse alright.
They said okay, they would be sending ED the master plumber, tomorrow.
So the next morning, Ed shows up with his helper in tow. (Ed's a tall bald man with a ring of wild white hair on the back and sides of his head. He's 67 but looks 77.) I said "Hi Ed, you look different than the last time I saw you." He said "How far back was that?" I said it's been 3-4 years. He said "Oh sure, I've lost 60 pounds since then. I can't be carrying all that extra fat into my golden years!"
As Ed and his helper started dismantling the ceiling, hooking up large tools and barking back and forth, I went into my bedroom and shut the door. My head and face were on fire. I can talk to someone on the phone for hours--but being around people and noise sets my long covid into overdrive. When I woke up today, I spent the morning with pretty bad shakes.
When Ed was finished, he knocked on my door and asked if I wanted to come see. The ceiling looked great. He apologized for the bathroom (the floor was covered with grit, dirt & plaster--the tub streaked with oil.) I said it was not a problem. He said "Are you alright? You look shaky." I said I had a neurological condition that's been slow to heal. Then I said "I almost forgot, where's your other helper?" (I couldn't remember his name, it's Josh. Josh is 26 year old and a plumber's helper, anxious to learn the trade.)
Ed said "That's a sad story. Josh got covid back in...January. Came back to work a couple weeks later, ready to go. A couple weeks after that, he got sick again. His parents took him to a couple specialists. They said he has something called long covid. He told me he has a good day here and there, but mostly he stays indoors. It's going on 3 months. He doesn't see an end in sight."
I said "I am so sorry. Do you have a couple minutes? I want to share something with you." Like I told Ed, at least I'm in my sixties, retired. Josh is a young man, just starting out. I'm not a religious man, but I'm praying for him.




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